Privacy Policy

Kaluli Ice Cream

Last updated: Jan 27, 2026

Who we are

Kaluli Ice Cream is a brand operated by PT Karya Pejuang Senyum (Kaluli Ice Cream Indonesia).
Our official website can be accessed at:
https://kaluliicecream.com

This Privacy Policy applies to our website and mobile application (“Services”) and explains how we collect, use, store, and protect your personal data.

Information We Collect

We may collect the following types of personal information:

Personal Identification Information

  • Full name
  • Phone number
  • Email address

Account & Usage InformationAccount registration details

  • Login activity
  • App usage activity (points, vouchers, gamification)

Transaction Information

  • QRIS or digital wallet transaction data
  • Point accumulation and redemption history
  • Voucher usage data

Technical Information

  • IP address
  • Device type and operating system
  • Browser information (for website users)

Comments & Website Interactions

If visitors leave comments on our website, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help with spam detection and security.

Third-party services (such as Gravatar) may process certain data in accordance with their own privacy policies.

Media

If users upload images to the website or mobile application, we recommend avoiding images with embedded location data (EXIF GPS).
Visitors may be able to download and extract location data from images if such data is included.

Cookies & Similar Technologies

We use cookies and similar technologies to:

  • Manage login sessions
  • Store user preferences
  • Improve user experience
  • Analyze service performance

Cookies may be stored temporarily or for a defined period depending on their purpose.

Embedded Content from Other Websites

Our Services may include embedded content (such as videos, maps, or payment services).
Embedded content from third-party websites behaves in the same way as if the user has visited those websites directly, and may collect data, use cookies, or track interactions.

Data Sharing

We do not sell personal data.

Your data may be shared with:

  • Government or legal authorities when required by law
  • Payment service providers (QRIS, e-wallets)
  • Cloud infrastructure and technology service providers

Data Retention & Storage

Personal data is stored only for as long as necessary to fulfill service purposes

Data may be retained longer when required by law or for legitimate business purposes

We implement reasonable technical and organizational security measures to protect user data

Your Data Rights

Users have the right to:

  • Access their personal data
  • Update or correct personal information
  • Request account deletion and data removal (subject to legal requirements)
  • Request a copy of their personal data

Requests can be submitted through our official contact channels.

Data Security

We apply industry-standard security practices to protect personal data from unauthorized access, loss, misuse, or disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be communicated through the website or mobile application.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

📧 info@kaluliicecream.com

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